Digital Commerce
SAP B2B eCommerce, Defence online ordering, customer migration, product and order integrations.
Enterprise delivery. Measurable change.
Senior Project Manager
Program Delivery
Digital & Technology Transformation
Shilpa
Palekar.
Turning complex, multi-party technology programs into clear plans, governed execution and operational outcomes — across retail, government and financial services.
Melbourne, Australia
16+ years program & project delivery
SAFe Agilist
Transformation range
COMMERCE
CLOUD
AUTOMATION
“Strategy is only useful when it survives delivery.”
Shilpa's operating principle
$16m
SAP B2B eCommerce transformation
40%
Infrastructure footprint reduction
Deutsche Bank cloud transformation outcome
~1,500
Customers enabled
Migration onboarding & reporting
30+
Projects in portfolio
Aviva technology refresh
10
Project managers led
Portfolio delivery leadership
40+
Sites modernised
Cisco Meraki wireless rollout
500
Users migrated
Office telephony relocation
Transformation portfolio
Broad enough for enterprise.
Deep enough for delivery.
Shilpa's portfolio spans customer-facing digital products, cloud and infrastructure, workplace modernisation, automation, governance and business readiness — with a consistent focus on reducing delivery ambiguity.
AI & Automation
Customer-service automations, OCR-led order entry, process digitisation and reduced manual effort.
Cloud & Infrastructure
Application migration, data-centre exit dependencies, cloud modernisation, security upgrades and platform transition.
Workplace Technology
Microsoft 365, Intune, Autopilot, DaaS, telephony, wireless and enterprise relocation programs.
Government Digitisation
Human Services Regulatory portal delivery, Agile project control, requirements and $600k–$1.2m ICT budgets.
PMO & Governance
RAID, dependencies, executive reporting, Jira standards, portfolio visibility, architecture and change readiness.
End-to-end delivery engine
From ambiguity to BAU.
One connected delivery system across business, product, architecture, security, engineering, testing, operations and vendors.
Discoverscope + outcomes
Designrequirements + architecture
Buildteams + vendors
TestUAT + quality
Deployrelease readiness
Cutoverhypercare + controls
Transitionsupport + BAU
Signature transformations
Where delivery
became visible.
Selected programs that show Shilpa's range: commercial transformation, multi-party delivery, cloud migration, operational digitisation and portfolio governance.
Workwear Group · SAP
B2B eCommerce Transformation
Orchestrated cross-functional delivery across Sales, Finance and backend teams; led change and readiness, UAT, cutover and post-launch hypercare.
$16mTransformation program
Workwear Group · Defence
Online Ordering Service
Aligned Workwear Group, Ventia, IBM and Defence across scope, requirements, architecture, security, testing and integrations spanning identity, product, inventory, pricing and orders.
4-wayPartner ecosystem
DXC · Deutsche Bank
Cloud Migration Program
Led application migration from legacy infrastructure to cloud while managing dependencies across data-centre exit, application migration and x86 target-platform initiatives.
40%Footprint + power reduction
HPE · Aviva
Enterprise Technology Portfolio
Led concurrent infrastructure and technology-refresh delivery with portfolio prioritisation, decommissioning and accelerated execution.
30+ / 10Projects / PMs
Workwear Group · Automation
Customer Service Automation
Designed and implemented high-volume service automations and led OCR order-entry digitisation to improve processing speed, accuracy and operational efficiency.
AI + OCRProcess automation
Leadership operating system
Govern.
Align. Execute.
Land the change.
01 · Govern
Make risk visible
RAID, dependencies, decisions, approvals, scope and escalation with clear ownership.
02 · Align
Translate complexity
Executive-ready reporting that connects technical issues to impact and decisions.
03 · Execute
Integrate delivery
Plans, sprints, vendors and cross-functional teams moving against one delivery rhythm.
04 · Land
Operational readiness
Testing, cutover, hypercare, business change and transition into sustainable support.
Credentials & recognition
Delivery credibility
built over time.
SAFe AgilistScaled Agile delivery
PMI MemberProject Management Institute
AIPM MemberAustralian Institute of Project Management
B.E. EngineeringElectrical, Electronics & Communications
Recognised by former colleagues for global stakeholder leadership, portfolio control and the ability to manage multiple projects with pace.
Paraphrased from LinkedIn recommendations
Retail
Government
Financial Services
Australia · UK · India
Career journey
Enterprise delivery
across sectors & geographies.
A career progressing from hands-on technology project delivery to portfolio, program and transformation leadership — with increasing cross-functional, commercial and governance complexity.
2022 — PRESENT
Workwear Group
(Wesfarmers)
Senior Project Manager / Delivery Lead · digital, SAP, Defence, AI/OCR, PLM and PMO uplift.
2022
Victorian Government
Principal Project Manager · Human Services Regulatory portal and process digitisation.
2018 — 2022
JB Hi-Fi Solutions
Senior Project Manager · workplace, network, security and infrastructure modernisation.
2015 — 2018
DXC · Deutsche Bank
Transformation Program Manager · cloud migration and data-centre transformation.
2014 — 2015
HPE · Aviva
Portfolio Manager · 30+ initiatives and a team of 10 project managers.
2009 — 2014
HP / HPE · Aviva
IT Project Manager · infrastructure delivery including Guidewire platform enablement.
Entrepreneurial chapter
Enterprise discipline.
Founder mindset.
Founder mindset.
LinkedIn history also reflects independent entrepreneurship alongside Shilpa's corporate career — adding greenfield perspective to her enterprise delivery experience.
Open to the next transformation
Need a leader who can bring structure to complex delivery?
Shilpa brings the blend of governance, stakeholder leadership, technical fluency and operational focus required to move enterprise initiatives from intent to outcome.